Blue cross blue shield complaints. See BBB rating, reviews, complaints, and more.
Blue cross blue shield complaints Below are some frequently asked questions and topics regarding Louisiana Blue's procedures and policies for complaints, grievances, informal reconsideration and appeals. You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. 19, 2024 View complaints of Highmark Blue Cross Blue Shield filed with BBB. You may file a complaint with the DMHC provided that your Anthem Blue Cross health coverage is governed by them. View complaints of Anthem Blue Cross and Blue Shield filed with BBB. Blue Cross Blue Shield informed me that I would be reimbursed for the $ 124. If your ID card is not available, you may use one of the Customer I have just been on hold at Blue Cross/Blue Shield for 63 minutes after being transferred twice. These tools are offered for your convenience and should be used Anthem blue cross blue shield knows this **** but decided to considers themselves a national insurance company. You can't have your plan canceled for contacting us with a complaint. You can submit feedback about your Medicare health plan or prescription drug plan directly to Medicare. Printable Request Assistance/ File A Complaint Form. 2021 Tax Form 1095-B Message. If you receive an adverse benefit determination or have a complaint (a “grievance”) about how we handle any services provided to you, you can file an appeal or a grievance. BBB helps resolve disputes with the services or products a business provides. While Anthem Blue Cross Blue Shield has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. 24 to 09. When considering complaint information, please take into account the company's size and volume of transactions, Request a grievance if you have a complaint against Blue Cross or your health care provider. It's taking up a lot of my time. 01. Box 98045 BBB Accredited since 1/1/1939. Since then, I have received 3 letters from Blue Cross denying partial or total review based on the complaints being over 6 months old (although there is documentation regarding my 2023 complaint Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations View complaints of BlueCross BlueShield of South Carolina filed with BBB. File grievances over the phone by calling Member Services at 1-855-817-5785 (TTY: 711). We Can: Forward a copy of your complaint to your insurance company, and require the company to provide a response/explanation. Your grievance We have received several complaints of an active fraud scheme in which a caller claims to be associated with “Blue Cross Blue Shield” and uses call spoofing technology to make it appear as if the call is coming from the national “Call Blue Cross Blue Shield Association [BCBSA] has an average consumer rating of 2 stars from 57 reviews. To continue, enter the following characters in the field below. Explore the health insurance options offered by Blue Cross and Blue Shield insurance agencies. The IRS no longer requires us to automatically mail Form 1095-B to members. That’s why we are always very grateful to hear from people who take the time to tell us when and where we are falling short of our high standards. UPDATED JANUARY 2025. You have the right to have someone assist you or act on your behalf. Complaint guidelines. I view this as If you have a complaint about a service or care you received from Blue Cross and Blue Shield of Texas (BCBSTX) or one of our providers, please call a Customer Advocate at 1-877-688-1811 (TTY: 711). Pharmacy Program. To see all available Qualified Health Plan options, go to the New Jersey Health Insurance Marketplace at Get Covered NJ. Box 52057 Phoenix, AZ 85072-2057. Horizon's goal is to provide prompt responses to your inquiries and timely resolution of complaints brought to our attention. Blue Cross SISC covers random things and doesn’t cover some of the most routine ailments in older folks. If you have a complaint about a provider or about the quality of care or services you have recei If you have a complaint about a service or care you received from Blue Cross and Blue Shield of Texas or one of our providers, please call a Customer Advocate at 1-888-657-6061 (TTY: 711). View complaints of Anthem Blue Cross and Blue Shield of Virginia filed with BBB. To become accredited, See BBB rating, reviews, complaints, & more. View complaints of Blue Cross And Blue Shield Of Florida filed with BBB. You can also appeal and grieve delegated vendor decisions. Customer Care Representatives are available Monday through Friday from 7 a. Blue Cross and Blue Shield have given me absolute problems since I was hospitalized in 2023 for a ruptured appendix. Skip to main content. BCBSRI will make every reasonable effort to resolve administrative complaints and appeals from our physicians/providers, Blue Cross & Blue Shield of Rhode Island 500 Exchange Street Providence, RI 02903-2699. Since April, when they approved the claim and payment for the claim. If you'd like to make a complaint or file an appeal about a claim that was denied, call customer service at the number on the back of your member ID card. Reviewed Dec. Audio is not supported in your browser. Not BBB Accredited. Health Insurance in Hoover, AL. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about our Dental Plans. Box 982800 El Paso, TX 79998-2800 . View complaints of Blue Cross and Blue Shield of Illinois filed with BBB. Like a lot of us who were lucky enough to be enrolled in MaineCare for the duration of the pandemic, I'm now shopping for subsidized health insurance through the marketplace. View BBB customer reviews of BlueCross BlueShield of South Carolina. I am 66. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. QOC complaints may require follow-up with all involved parties to help support our members’ safety and/or alert providers whose actions may have contributed in some way to our members’ dissatisfaction. You can file a complaint by phone or in writing at any time. Blue Cross Blue Shield is a network of 33 independent Medicare Advantage plans based on eight factors ranging from level of trust to how well a provider resolves problems or complaints. Blue Cross NC Security Verification. Anthem Blue Cross and Blue Shield, a Medicare Advantage Organization with a Medicare Contract in Colorado, Connecticut, Georgia, Indiana, Kentucky, Missouri, New Hampshire, Nevada, New York, Ohio and Wisconsin, offer HMO, HMO D-SNP, HMO C-SNP, HMO I-SNP, LPPO, LPPO D-SNP and/or RPPO. Call our Interactive Voice Response (IVR) system at 1-888-666-2535 to access the information you View complaints of Anthem Blue Cross and Blue Shield filed with BBB. If you disagree with Blue Cross Blue Shield of Arizona's (BCBSAZ) decision about a prior authorization request, or with how a claim was processed, you have the right to appeal or grieve those decisions. View BBB customer reviews of Highmark Blue Cross Blue Shield. If you are unable to resolve your A grievance is a complaint about any matter besides a service that has been denied, reduced or ended. All other marks and names are property of their respective Check out Healthy Blue SM! Learn more here. Insurance Companies in Myrtle Beach, SC. Blue Cross and Blue Shield Service Benefit Plan Retail Pharmacy Program P. Customer Service Coverage Staff. Anthem Blue Cross and Blue Shield has 7 locations, listed below. Blue Cross Blue Shield Association [BCBSA] has resolved 20 complaints. We provide health insurance in Michigan. Notice of the resolution will be provided in writing and mailed to you. Blue Cross & Blue Shield of Minnesota has 16 locations, When considering complaint information, please take into account the company's size and volume of transactions, Our Blue Cross Blue Shield health insurance review reveals why it earned 4. O. To see all available Blue Cross Blue Shield of Texas has 4 locations, listed below. 00 unpaid for bone Grafting. But for some situations, Blue Cross Blue Shield of Michigan has a formal complaint process. Anthem Blue Cross And Blue Shield has 2 locations, listed below. Despite having a office in the state BBB Accredited since 1/1/1982. Members file complaints about Medicare Supplement Insurance policies from Blue Cross Blue Shield companies at rates about 6% below the market average for all Medigap plans, according to 2022-2023 You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about our Dental Plans. Membership and Claims Mailing Addresses. X19234R03 (12/20) Blue Cross® and Blue Shield® of Minnesota is a nonprofit independent licensee of 2020 Blue Cross Blue Shield of Minnesota Appeal Process 1 . m. You have 60 days to tell us after a problem occurs. Complaints and Appeals: BCBSRI Internal Complaint and Appeal Process. BBB asks third parties who publish complaints, This website is owned and operated by USAble Mutual Insurance Company, d/b/a Arkansas Blue Cross and Blue Shield. This website is operated by Horizon Blue Cross Blue Shield of New Jersey and is not New Jersey’s Health Insurance Marketplace. Check One Below q Member Submitting for Themselves or Others q Provider Submitting for Member or Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. Blue Cross & Blue Shield of Nebraska has 3 locations, listed below. Get insurance delivered through your local BCBS agency. Customer Service numbers: Medicare Advantage (PPO) plans: 1-800-711-9865, TTY 711 Platinum Blue (Cost) plans: 1-866-340-8654, TTY 711 Medicare Supplement plans: 1-800-531-6686, TTY 711 Fax numbers: X19236R04 (12/20) Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association. , 14th Floor New York, NY 10005. View BBB customer reviews of Blue Cross & Blue Shield of Minnesota. When considering complaint information, please take into account the company's size and volume of transactions, Blue Cross and Blue Shield of Vermont has 2 locations, When considering complaint information, please take into account the company's size and volume of transactions, BBB Accredited since 6/1/1956. 0-star rating from 13 reviews, showing that the majority of policyholders are dissatisfied with health insurance coverage. Tucson, AZ 85711-7411. Box 211778 Kansas City, MO 64121-1778 Blue Cross Blue Shield Review: Top Consumer Reviews reviews and ranks the best Medicare Advantage Plans available today. Mailing address: Blue Cross and Blue Shield of Minnesota P. (855) 432-0512 / TTY 711 Blue Cross and Blue Shield of Minnesota Fully Insured COMPLAINT FORM You may appeal a denial or partial denial of your claim by following our complaint procedures. Leave a review and share your experience with the BBB and BlueCross BlueShield of South Carolina. The protection of your privacy will be governed by the privacy policy of that site. . Shop Marketplace plans. If you have a complaint about how we handle any services provided to you, you can file a grievance or an appeal. Anthem Blue Cross Blue Shield is NOT a BBB Accredited Business. When we receive your grievance, we will mail an acknowledgment letter within 15 business days. Last year I had Excellus Blue Cross Blue Shield PPO plan. Specialty Drug. Insurance Companies in Richmond, VA. Appeal Process Introduction As described below, Blue Cross has two different processes to resolve appeals: one for appeals that do not require a medical determination; and, one for appeals that do require a medical determination. to 9 p. See BBB rating, reviews, complaints, and more. With an exception described On behalf of Blue Cross Blue Shield of Arizona (BCBSAZ), I am responding to Better Business Bureau (BBB) complaint ID 17412221 initiated by Mr. Continue Blue Cross and Blue Shield of Illinois. Bronze Plan. 72 auto charged to my credit card on the first of each month from 01. Read the HHSC How to Submit a Complaint flyer to find out how to file a complaint. BBB Accredited since 11/1/1948. View complaints of Blue Cross and Blue Shield of Kansas City filed with BBB. Blue Cross Blue Shield is a collective of 33 companies. For all other complaints, including complaints related to a post-service denial, notice will be sent View BBB customer reviews of Anthem Blue Cross Blue Shield. Your employer or former employer decides what they will cover and what it will cost you. BCBSAZ may use delegated vendors to administer some benefits for some plans. We want to know what is wrong so we can make our services better. AVOID this plan. Signed up online. Anthem Blue Cross and Blue Shield The Department of Insurance and Financial Institutions (DIFI) tells 12News they have been receiving calls and online complaints from policyholders. Anthem Blue Cross and Blue Shield has 2 locations, listed below. I called them before enrollment, and they confirmed that. Consumers have advised BBB that the Excellus Blue Cross Blue Shield phone number of 1-800-499-1275 has been "hijacked" and is being used to retrieve personal information from consumers. [Update 12/6/2023 5pm: I have received some feedback, directly to me from some Blue Cross Blue Shield/Federal Employee Program (BCBS/FEP) insureds, that tends to confirm that BCBS/FEP rolled this out as a sneak Blue Cross And Blue Shield Of Florida has 19 locations, When considering complaint information, please take into account the company's size and volume of transactions, Anthem Blue Cross Cal MediConnect Plan MMP Complaints, Appeals and Grievances 4361 Irwin Simpson Road Mailstop OH0205-A537 Mason, OH 45040. BCBS plans are available throughout the country, but plan types, prices and performance vary. X19238R01 (1/14) Blue Cross® and Blue Shield® of Minnesota is a nonprofit independent Horizon Blue Cross & Blue Shield of New Jersey has 7 locations, When considering complaint information, please take into account the company's size and volume of transactions, Calling Blue Cross Blue Shield FEP Dental at 1-855-504-BLUE (2583), dial 711 for TTY relay services. Let us know if you have anything good or bad to say about Harvard Pilgrim, Anthem Blue Cross/Blue Shield, or Community Health Options. The Better Business Bureau However, the carrier's high volume of negative customer feedback and Business Response /* (1000, 8, 2022/06/01) */ Blue Cross Blue Shield of Louisiana (BCBSLA) reviewed a request submitted through the Better Business Bureau on May 16, 2021 as an appeal outlined in Avēsis also offers adult vision plans which are not Blue Cross Blue Shield products or services, and for which Avēsis is solely responsible. Aetna, Oscar and Blue Cross Blue Shield also rank highly in our analysis of health insurance costs, complaints, metal tiers and breadth of health plans offered in the marketplace. View complaints of Horizon Blue Cross & Blue Shield of New Jersey filed with BBB. This website does not display all Qualified Health Plans available through Get Covered NJ. Blue Cross and Blue Shield of Minnesota and Blue Plus COMPLAINT FORM You may appeal a denial or partial denial of your claim by following our complaint procedures. Because Companion Life is a separate company from BlueCross, Companion Life will be responsible for all services related to life insurance. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to Subsidiaries of Blue Cross Blue Shield: CareFirst; Anthem; Premera; Regence; Highmark; Horizon; Excellus; Wellmark; Independence ; Plans Reviewed. Anthem Blue Cross and Blue Shield has cheap rates and a large network of doctors, but customer satisfaction is low in some states. South Carolina enjoys an "A+” rating with seven customer See BBB rating, reviews, complaints, get a quote and more. Leave a review and share your experience with the BBB and Blue Cross & Blue Shield of Minnesota. My concern is for an Individual and Family policy. To begin the process of filing a complaint, grievance, or appeal, please select your type of policy. You also have the right to ask for a coverage decision. Health Insurance in Kansas City, MO. BCBS offers four metal tier ACA plans and has a large network. I was informed yesterday via a call from the provider that Blu Cross Blue Shield of Tennessee that they will no longer cover this treatment for men 65 years or older. Des Moines, See BBB rating, reviews, complaints, and more. When you contact us with your complaint, it's also called filing a grievance. submit. You can file a complaint by phone or ask for a complaint form to be mailed to you. When considering complaint information, please take into account the company's size and volume of transactions, Anthem Blue Cross Blue Shield is one of the largest health insurers in the U. Insurance Services Office in Detroit, MI. As If you are unhappy with your health plan, provider, care or your health services, you can file a Complaint (also called a Grievance). 1095-B Tax Form Message. close. They just now came back on phone and said they were now closed for the day. Check your plans FEHB brochure to see if the service is covered, limited, or excluded. View complaints of Blue Cross & Blue Shield of Minnesota filed with BBB. Medical Plans in Chattanooga, TN. To help you with such issues, you are encouraged to use our IVR system or to speak with a Provider Services Representative by calling 1-800-624-1110. Blue Cross Blue Shield of Arizona has a special investigations unit dedicated to investigating referrals and tips from anyone suspecting fraud waste and abuse. and is highly rated by AM Best. View complaints of Blue Cross and Blue Shield of Vermont filed with BBB. Box 655924 Dallas, TX 75265-5924. See BBB rating, reviews, complaints, get a quote and more. Meaning state laws does not apply to them. ©1996-2025 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. Goodbye Blue Cross Shield of Florida. Blue Cross competes with for-profit and nonprofit health insurers. Insurance Companies in Minneapolis, MN. Corporate offices. Based on what they told me I proceeded with an oral surgeon for the implants. Note that complaint text that is displayed might not represent all complaints filed with BBB. Just click any topic or question to learn more Blue Cross and Blue Shield of Louisiana - Customer Service Unit Appeals and Grievance Coordinator P. BCBSIL takes member complaints very seriously. Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations contacts. BBB Accredited since 4/24/1995. (NC GS § 58-39) Online Request Assistance/ File A Complaint. If you wish to designate someone to act on your behalf, please contact customer Blue Cross Blue Shield has approved payment directly to me, for an ambulance ride that occurred 03/22/2024 in *****. Anthem wants to help. Overall my experience with Blue Cross Blue Shield administering AT&T’s health insurance claims has been good, and I have stuck with them for years. On behalf of Blue Cross Blue Shield of Arizona (AZ Blue), I am responding to Better Business Bureau (BBB) Complaint ID #22002389 initiated by Janetta King concerning the difficulty she experienced Such information can be included in any documentation that you attach to this complaint. When considering complaint information, please take into account the company's size and volume of transactions, View complaints of Blue Cross Blue Shield of Tennessee filed with BBB. ***** ***** concerning his son’s recent specialist Highmark Blue Cross Blue Shield of Western New York has 2 locations, listed below. If your complaint is related to a pre-service denial, notice will be sent within 30 days of the date we receive your complaint. Blue Cross is by far the largest provider of commercial health insurance in Michigan and has been for many years. Didn't hear back, didn't hear back. At Blue Cross Community MMAI (Medicare-Medicaid Plan)℠, we take great pride in ensuring that you receive the care you need. Click here for a link to the DMHC web site. See BBB rating, reviews, complaints, & more. ©2025 Blue Cross and Blue Shield of North Carolina. review of your complaint will be provided. You, or someone you want to speak for you, can contact us. S. 5285 E Williams Cir Ste 1000. I am a federal retiree. Support ID for reference: 2639363686657577824 Blue Cross NC Security Verification. Profiles are provided solely to assist you in exercising your own best judgment. When considering complaint information, please take into account the company's size and volume of transactions, View complaints of Blue Cross And Blue Shield Of Alabama filed with BBB. You can submit a marketing complaint to us by calling the phone number on the back of your member ID card or by calling Blue Cross/Blue Shield of Louisiana has 2 locations, listed below. To file by phone, call Member Services at 1-844-594-5070. View complaints of Wellmark/Blue Cross Blue Shield of Iowa filed with BBB. View complaints of Highmark Blue Cross Blue Shield of Western New York filed with BBB. This means we take complaints extremely seriously and view them as an opportunity to improve. TOP . Signature Date For specific details on the complaint process, please refer to your Summary Plan Description. O. Anthem Blue Cross (Anthem) dropped all federal employees and retirees in a letter dated 9/20/11 without warning. When considering complaint information, please take into account the company's size and volume of transactions, Blue Cross & Blue Shield of Michigan’s earns a 1. Leave a review and share your experience with the BBB and Blue Cross & Blue Shield of Michigan. Tried to sign up for CareFirst MedPlus back in December - before the 7th - to meet the Medicare deadline. You would think a PPO would be the way to go, but Anthem Blue View complaints of Blue Cross and Blue Shield of Massachusetts filed with BBB. I hereby authorize Blue Cross to forward a copy of this information to the provider if necessary to conduct our internal review of the situation. Signature Date For specific details on the complaint process, please refer to your Benefit Booklet. This complaint is against Anthem Blue Cross Blue Shield in an attempt to receive a refund of $2,148. 69. You have the right If that’s your situation, don’t complain about Blue Cross Blue Shield or whoever the insurance carrier is. They are a not-for-profit North Carolina company with headquarters in Chapel Hill and operations At Blue Cross and Blue Shield of New Mexico, we take great pride in helping you get the care you need. I changed to a health insurance covered Anthem Blue Cross Blue Shield’s earns a 1. BBB asks third parties who publish complaints, Blue Cross plan quality and customer service vary widely depending on where you live because Blue Cross Blue Shield operates as a collection of semi-independent View complaints of Blue Cross Blue Shield Federal Employee Program filed with BBB. Overall deductible: For inpatient services, a This website is operated by Horizon Blue Cross Blue Shield of New Jersey and is not New Jersey’s Health Insurance Marketplace. I have Subject: Complaint: Unjust Policy Change by Blue Cross Blue Shield Regarding Mounjaro Coverage Dear Better Business Bureau,I am writing to file a formal complaint against Blue Cross Blue Shield Blue Cross and Blue Shield of North Carolina (BCBSNC)offers health insurance in North Carolina. When a QOC complaint is received from a member, Blue Cross and Blue Shield of Illinois (BCBSIL) reviews the complaint to determine next steps. We require contact information to ensure our Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. Blue Cross and Blue Shield of North Carolina has 13 locations, listed below. Box 551, Minneapolis, Not BBB Accredited. org. Blue Cross and Blue Shield of Alabama Attention: Payment Processing PO Box 360387 Birmingham, AL 35236-0387. Is there somewhere I can file a complaint? If you disagree with the plan’s decision on your claim, the Federal Employees Health Benefits (FEHB) Program provides for an appeal process. How do I know I can trust these reviews about Horizon Blue Cross Blue Shield of New Jersey? 4,594,581 reviews on ConsumerAffairs are verified. 002454272 (9/23) 1. Highmark Blue Cross Blue Shield has 4 locations, listed below. If you want someone to speak for you, you will need to provide us your written consent. View BBB customer reviews of Blue Cross & Blue Shield of Michigan. Fax: 1-888-458-1406. If you have a complaint about a service or care you received from Blue Cross and Blue Shield of Texas or one of our providers, please call a Customer Advocate at 1-888-657-6061 (TTY: 711). I was in and out of the hospital on September 29, 2023, and about to lose my life. Now I have a lingering bill of almost $5000. Health Insurance in Des Moines, IA. Blue Cross and Blue Shield of Illinois has 2 locations, listed below. ) At the national level, these reviews include nine of the 10 largest brands by enrollment. I am a retired federal worker, and I settled on Blue Cross Blue Shield since it covers implants unlimited number of teeth. P. Healthy Blue is a Medicaid plan offered by Blue Cross and Blue Shield of North Carolina. As of August 3rd, 2022 (08/03/2022) Blue Cross and Blue Shield Association of New York's dental care provider list (on their website and Sydney app, and anywhere accessible to its members) If you are unhappy with Anthem Blue Cross and Blue Shield or our providers, or do not agree with a decision we made, contact us as soon as possible. Horizon's goal is to provide prompt responses to your inquiries and timely resolution of complaints. Your grievance acknowledgement letter and response letter from Anthem Blue Cross will include information on how to contact the DMHC. Cookies on BBB. Sending a letter to Blue Cross Blue Shield FEP Dental, P. That left me with a large outstanding balance so this year for 2022 I picked a Medigap plan C coverage during the open enrollment period. I'm a member and have questions about my pharmacy benefits: Call the dedicated pharmacy program phone number listed on your member ID card. Anthem Blue Cross Cal MediConnect Plan Florida Combined Life Insurance Company P. Blue Cross’ commercial health insurance policies cover more than three million Michigan residents, more than 60% of the commercially insured population. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark. 2 out of 5 stars. Thanks for your vote! Report Alexsandra New York, NY. 48 for $238. You can also fax the grievance to us at 1-866-495-8716. Health Insurance in Memphis, TN. Blue Cross Blue Shield of Arizona. Back to top. 24. According to the National Health Care Anti-Fraud Association (NHCAA), the BBB Accredited since 9/1/1948. The Centers for Medicare & Medicaid Services values your feedback and will use it to continue to improve the quality of the Medicare program. Read reviews and complaints about Highmark, including their plans, My sister called Blue Cross/Blue Shield 1-800-275-2583 twice for information on deductibles and copays for an out of network At Blue Cross, our aim is to provide excellent customer and supporter service. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Complaint Specialist Quality Management Department Empire BlueCross BlueShield HealthPlus 9 Pine St. We'll guide you through the process. If you're shopping for coverage, you will need a qualifying life event to enroll. Need to file a complaint? BBB is here to help. *This company may be headquartered in or have additional locations in another country. 7-star rating from 55 reviews, showing that the majority of policyholders are dissatisfied with health insurance coverage. The difference between an appeal and a grievance is explained below. BBB Accredited since 7/1/1974. BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number(s) on the back of your ID card. Open enrollment has ended.
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