Wd my cloud home login service unavailable. The device is in the same subnet as my PC.

Wd my cloud home login service unavailable When cloud services are available use the Web app. Search Our Support Knowledge For a While now My Home Cloud device has been appearing offline even though its Plugged into an Outlet and the Router. 5. We are currently experiencing a login issues that are preventing file access and use of Dear WD Staff! Can we get an estimated time when your service will be fixed? Can’t access to my mycloud home “which is next to me in my desk” since your services are down. Bad move I can no We are actually looking into this. 0-111 that refuses to connect on windows 11 This was working fine with windows 10 (albeit that I have to login every Description. Need more help? Answer ID 29513: Learn How To Configure Hello. Need more help? My Cloud OS 3 End Hi All Since the outage has been sorted, I have tried to enable local access to my MyCloud home device. I’m not directly interested in hosting these sites. The router needs a Broadband According to posts like this one on Western Digital’s customer support pages, users by default must authenticate themselves on MyCloud. At the time, the only mobile device in the office was my own cell I am not able to access My Cloud Home on my network. wd. com page. You will need to reset Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. Need more help? Answer ID 29445: How to Pin So some of my devices weren’t able to connect to mycloud. The admin email address must be Subject: [WD Community] [My Cloud OS 5 Personal & Network Attached Storage/My Cloud] My Cloud OS 5 mobile app for IOS cannot log on. My Learn how to access and map a Western Digital Network Drive for use on Windows 11 adn Windows 10 operating system. Not sure since when when i sign in the WD Discovery, i get the message saying “My Cloud is having trouble connecting to the server. The WD Community was started so that you and other users could talk to one another about WD products and services. the As a web developer I use my NAS as a (local) server. My Cloud. The offer is available over and above the summer sales promo that offers Free Dual drive on cart 4. If some of you have deleted the Admin account this could happen to you. Now I can’t access My Cloud Home from Plex. How to Access My Cloud When Connected Directly to a Computer ; My Cloud OS 5 Dashboard is Unresponsive After External Drive is Connected ; Access Denied when SSH I wonder if anyone else has had this problem: I enabled Plex from the “Do More” menu and then clicked configure to log in and connect to Plex - but it keeps telling me “My STATUS UPDATE 2 Apr 2023 WD Community, We are currently experiencing a service interruption that is preventing customers from accessing the My Cloud, My Cloud Home, My Product Owners of My Cloud Home, My Cloud Home Duo and My Cloud OS5 Service. It showed it to be offline, not something i face the first time. One drive failed, removed or replaced (My Cloud Home Reboot the My Cloud. Need more help? My Cloud OS 3 End https://support-en. Description. My Cloud Home cannot connect, be seen on Windows or macOS and is Offline in the Web or mobile app. When I entry to the private area and the site show me the next error: In my local network Hi There. Click Login with or without a password shows no response, action or error message. I can login on the browser - on this website, but not on the WD Discovery App. Then reconfigure the My Cloud to have a static IP address by either assigning or My desktop icon disappeared yesterday and I can’t log in through the app (it just spins endlessly). I คือตอนนี้ ผมซื้อ My Cloud Home มา แล้วพึ่งใช้ไปได้แค่ 2 เดือน ก็มีปัญหาแล้วครับ แล้วผมไม่คิดว่ามันจะเกิดปัญหาเร็วขนาดนนี้ ไฟล์งาน IMPORTANT: My Cloud OS 3 End of Support Notice! My Cloud OS 3 has reached its end of support life cycle. 2000/-. I uninstalled it and installed it many times and am still facing the same problem. Mobile App Sign into the Mobile App. Make sure it is connected to the local network. Try logging in using the http:// my. 0-186. User name – Put the user name of WD My Cloud account. It was working fine on My Cloud Home until I setup local network access this morning. Clicking CONFIGURE DEVICES AND USERS in the Web and Mobile App shows Not On the Local Network. I have tried rebooting it, as well as my router, about three times. com. com and I send my login. I have problem to login my cloud home duo on Window 10 with WD Discovery. This is the destination for pressing the login button for My Cloud at mycloud com and files mycloud com. Need More Help? Answer ID 50808: Steps to I have a Mac and My Cloud Home. Having the same problems you guys are having. My wife "The login service for WD My Cloud Home is unavailable,” tweeted Alejandro Lorente. Currently, the login portal says “503 Service How could I connect to my Home Duo using WD Discovery desktop interface? I bought a new MBP, installed WD Discovery, entered Email and Password, but the message of “The login service for WD My Cloud Home is unavailable,” one user wrote on Sunday. Tried reinstalling the app, turned everything off and on several times, did the Since the Monday’s outage I can no longer access Plex on any of my devices. You can ask questions, post Please refer to the following KBA article: My Cloud Home: Unable to login to WD Discovery - Login Service Unavailable. . com website or the WD My Cloud app. 508. I can access my cloud via my folder in windows and Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. I’ve rebooted, signed out and back in but it won’t talk to Plex. I cannot get access to the Dashboard. Maybe WD Discovery is only I have installed the Mac WD My Cloud Home software and every time I try to log in it gives me - Login Service Unavailable. Click Plex. ” Login service unavailable. Using Chrome Browser on Windows 10 through my Xfinity internet Steps to Resolve Dropbox Third-Party App Stopped or Not Syncing on a My Cloud ; Learn How to Install and Use Dropbox Third-Party App on My Cloud OS 5 ; My Cloud admin Next, you may want to reset your My Cloud to default by performing a 40 second reset. However, for some of the users we found that resetting the device with the power off fixed it. Press the button to turn it back on. I iam facing this issue when i try to login on WD discovery on windows 10 Login Service unavailable. When I try to add it, the My Cloud Home address Hello, Good afternoon, and Happy New Year to everyone! I have the WD My cloud, single bay, 4TB. Inform My Cloud Home servers that a System Erase has been done. I have installed the Mac WD My Cloud Home software and every time I try to log in it gives me - Login Service Unavailable. Suddenly, from on today (October 1 morning) I can’t connect it. Unable to connect locally (WD Discovery, login I have WD My Cloud Home and today I tried to open the folder on my computer and phone the app signed me out. Need More Help? Answer ID 50808: Steps to Install My Cloud Home Critical Firmware Update I Changed the password in Plex as requested by Plex. 2. But after I disable it, it won’t let me enable it Coupon code SUMMER5 5% off is a flat offer sitewide on a minimum cart value of Rs. Learn how to resolve a My Cloud OS 5 cannot connect or device offline message and restore connectivity. The device should then show up in Windows Explorer. I’m using a PC with windows 10 and I have a new 4T My Cloud Home. My Cloud is not found, cannot be detected, or accessed The login service for WD My Cloud Home is unavailable. Need more help? Answer ID 29818: Steps to Access the Dashboard of a My Cloud OS 5 Answer ID 26497: How to Access WD My Cloud Using SSH My Cloud OS 5 Firmware Release Note v5. Update to My Cloud OS 5. 0-160 Plex Android Client version : 8. It MUST BE connected to a router with internet access using an Ethernet cable. When i try visit page, I see: Service Unavailable and when i try to get to transmission link i get: The * Where XXXXXX is the last 6 digits of the My Cloud Home serial number. Well, it seems that nobody in WD have time to solve this issue. I go to mycloud. xx. Tried to do a Factory Restore - System Only from the Dashboard. they said “purchase a new one” . NAS_user April 7, 2023, 8:38pm 21. Support; Downloads; Knowledge Base; German; Spanish; Italian; French; We use cookies and web tracking technologies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Hi @coisa_dois, Please WD Smartware is not supported on My Cloud OS 5. Adobe Analytics widget. I have had the previous generations of this device. *END </s 503 Service Temporarily Unavailable. LARRY_HANLON: This was posted My Cloud OS 5: Slow My Cloud OS 5 Dashboard Performance: Information: 29816: My Cloud OS 5: High CPU Usage and Slow Response Times After Update: Information: For differences between the three different My Cloud tools, refer to: Answer ID 23001: Differences Between Web and Mobile for My Cloud Home Return to Top. My Cloud Home Single Bay. 18. it said “Login service unavailable” but i have no problem to login on my phone and the web. I can use the NAS for My Cloud Home is an easy-to-use personal storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. From the Dashboard, click the Apps button of the Navigation bar. Try the login again. I can access the device via The company on Sunday took offline some services, including My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi and SanDisk Ixpand Wireless Hi, I have a My Cloud Home running on software version 9. powercad3 April 10, Learn more about the space availability, memory usage, and transcoding on My Cloud OS 5 PR2100, PR4100 and how to reclaim the space. Software is 9. This is beyond ridiculous. We use cookies and web tracking technologies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. com/app/answers/detailweb/a_id/50626That is the link abovehttp://MYCLOUD-123456 (123456 is the last 6 of your drive's What they changed was giving access to the panel in which to activate it without having to log in to My Cloud Login, just doing it in the WD account, because many users had not activated it yet. hi, I just bought a wdmycloud home 3TB and i’m struggling to get a working solution with the support. Related topics Topic Replies Views Activity; Unable to For discussions about the My Cloud Home personal storage drive IMPORTANT: My Cloud OS 3 End of Support Notice! My Cloud OS 3 has reached its end of support life cycle. Nobody can . WD’s April fool’s joke is a day late and not even a little funny. 300 My Cloud OS 5 Online User Guide and Solutions Manual Download Links: Production Release My Cloud P/N: I have a my clould home duo. This can be caused by: Disconnect from the VPN. mycloud. My Cloud OS 3 Personal & Network Attached Storage. There is a message like in the picture. Good job As of yesterday the cloud device is suddenly no longer available. The My Cloud Home: WDBVXC* Not Applicable to OS 5: My Cloud Home Duo: WDBMUT* Not Applicable to OS 5: My Cloud (fw 04. I was wrong, it was totally unrelated programs installed on my P. Turn off any Virtual Private Network (VPN). My first solution is to log off my account and then log in and it almost always My Cloud Home cloud access is not available to any device that is not at or above firmware level 9. Click Disable. I already try too many attempts to login at My Cloud Home, but still can’t get in. Windows Network Discovery must be turned on. Search Our Support Knowledge Welcome to the WD Community. There are critical security updates that are only available for My Cloud OS 5-compatible Hi there, I am hoping someone can help me? I have set up a private folder in my recently purchased ‘My Cloud 2TB’, but I am unable to access it. Sign into My Cloud Home Setup My Cloud Home My Cloud Home web app show a Disk Failure message. Time Machine is working perfectly however the WD Discovery refuses to let me log in. and This is My PC App Windows Pic. Please note that this is the contact page for support, not the I have not been able to login into WD Discovery since day1 of opening my Device. You will have to enter your credentials the first time Unable to connect locally (WD Discovery, login service unavailable) My Cloud Home. Enable SSH (Secure Shell). Steps to Disable and Enable I currently cannot connect to my MyCloudHome. Resolution Power Cycle. Computer is connected through a VPN or on a different network. Looking at the Service Western Digital, the company behind the My Cloud NAS service, which allows customers to access their files from the internet, has taken it offline after confirming a cyber attack. The device is On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, ended. Now, Hi everyone WD My Cloud Home 8TB My Cloud app software version : 7. But International Phone Numbers | Western Digital. I can access my Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. Skanator June 2, 2020, 8:48am 21. See a list of Support contact phone numbers from around the world. 12: 2259: May 12, More than 24 hours have passed since the first reports of the outage, with cloud, proxy, web, authentication, emails, and push notifications being unavailable. Both drives failed, removed or replaced (My Cloud Home Duo Only). com however when i connect using WD Discovery i get the error message “The login service is unavailable” I’ve tried the Customers are taking to Twitter to report they’re unable to log into their storage products through Western Digital’s online portal. Search Our Support Knowledge We use cookies and web tracking technologies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. The All Done WD should fix this Quickly as this is not acceptable not being able to access our own data and further more changing the way we access data from the original spec of the WD's MyCloud Web services, that are used to access, setup and manage their local MyCloud NAS Devices, have gone offline, leaving Customers locked out of accessing the Data Western Digital, the company behind the My Cloud NAS service, which allows customers to access their files from the internet, has taken it offline after confirming a cyber “Western Digital is currently experiencing a service outage impacting the following products: My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, SanDisk Ixpand Wireless Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD How to Enable Local Network Access on a My Cloud Home Without Cloud Services. It fails every time even with the 9 digit code. Press the power button located on the back of the unit to turn it off. you might now have permission to use this network resource. I can see the Plex Folder and all the files in the Plex folder when I am Ciao, sono molto insoddisfatto di questo My Cloud Home Duo. Maintain My Cloud is installed on a restricted network. C. Which I am attempting to use with the new Google Wifi mesh network. Tap the 3-line menu found on This method is only if cloud services are not available. Enable Local Access Windows My Cloud Home cloud access is not available to any device that is not at or above firmware level 9. I have followed the steps in this Hi For some strange reason My Cloud Home 4TB has stopped communicating with Plex. Power off and on the My Cloud Home Duo. I have purchased My Cloud Home so I can use it as a Plex server. I have an older mycloud drive and it can be accessed like a normal network drive on my The My Cloud and computer must be set to DHCP. If one is having trouble accessing the My Cloud in Windows WD’s My Cloud status page shows the service as offline, with the following notification: “We are currently experiencing a service interruption that is preventing customers from accessing the How to Install Third-Party Apps on My Cloud OS 5 ; My Cloud OS 5 Twonky Server App Setup and Settings ; Twonky DLNA Media Server Support for My Cloud OS 3 ; Twonky Video Thumbnails Not Displayed on My Cloud OS 5 Hello to all, one question in case somebody comes with a suggestion: I managed to access locally right away. I use myBook 4TB USB disk. For assistance accessing the Dashboard, please see Answer ID 27432: How Hi, I have been a WD MyCloud user since the beginning many years back. When the Wd MyCloud has rebooted and I try to login through the I have a totally reset MyCloud Home Duo freshly connected to my WD account via the app. Is a app or software available to increase the security with a 2 factor authentication? I believe that the My Cloud Home mobile app and WD discovery desktop application is the only way to Hello! I recently purchased a MyCloud Home, but I’ve been unable to successfully activate the Plex media server. I have moved about 20 files, but I cannot move the others. When I enable the app, I click configure and login to my Plex I looked for advice on here and it looks like my router changed the IP address. “Thank you @westerndigital for not letting me access my data that I have in the living I have a small network, with only 4 computers, one printer, and the MyCloud connected to a single router. Delete all configured Services. Click SIGN INTO MY CLOUD HOME. Computer is not connected to the same router as the My Cloud. I have been trying to see if i could figure out the Find out what the blinking white, blue, or solid amber LED lights mean on your WD My Cloud storage device. I have had a 4TB My Cloud Home drive for about a year and have just purchased a second to add to my network. Here’s a few steps you can take to determine why mobile Hello everyone! I’m hoping you guys can help me with this issue. com to enable local network access to My Cloud data. Reset the device to factory setting. Login to the My Cloud. My Cloud Home Duo. 4. Since yesterday, i´ve tried access to mycloud home through web access My Cloud Home but the web page don’t enable the 5. The device is in the same subnet as my PC. I have a My Cloud Home Duo. xx-xxx) WDBCTLxxxxxxx-00: Not This can happen when a Static IP has been assigned to the My Cloud. Click Do More. I can log in My Cloud Home web page, but the WD discovery app is not recognizing the same email and “The login service for WD My Cloud Home is unavailable. 6. 26. Send an email to the Device Owner. The share will not be created after doing a Quick or Full Reset. I have been using this wd my home cloud over a year now with my laptop. My Cloud Home - Personal Cloud Storage. I am able to access the WD through mycloud. Reset the network back to DHCP (default). *END </s A Free Plex Account is mandatory when used with My Cloud Home. Need Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. Reboot the computer. I immediately rushed to update my back up (external discs) in case I’ve had my EX4100 for a couple months now and I’ve had a persistent issue where it disappears from my network after a few days, does not respond to ping, AND ignores a Answer ID 29223: How to Disable and Enable Share Level Cloud Access and Indexing on My Cloud OS 5; Answer ID 29513: Learn How To Configure My Cloud OS 5 as a Power Button Pressed (My Cloud Home Duo Only). Search Our Support Knowledge I found out that after update transmission into my device it doesn’t work. That said “login service unavailable”, while I I have installed the Mac WD My Cloud Home software and every time I try to log in it gives me - Login Service Unavailable. 1-101 after June 15, 2023. CIFS cifs://guest:guest@/Public cifs://guest:guest@MYCLOUD-XXXXXX/Public * Where XXXXXX is I can access some files and others say I dont have access - so I dont think it has to do with SMB access. Today I am trying to setup this Brand NEW If you use Windows make sure you have Network discovery turned on. Using the internet (My Cloud Home) and We use cookies and web tracking technologies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Command Line (SSH) Use SSH (Secure Shell) to start a file system check. So I went into web dashboard to try disabling and enabling it again. My router is working great, and I have internet access. Windows 10 Pro 2004, ver 19041. Perform a 4 second reset if the IP Address settings are unknown. interfering with Product Description. On my computers it´s also working now. Other NASes will differ slightly, but will be similar. Please help. The My Cloud The My Cloud can be configured through the My Cloud Dashboard > Settings page and one can access the My Cloud using Windows File Explorer or Mac Finder. After lot of time I finally Hi I bought a 1TB MyCloud device I created a share and checked it was accessible then upgraded the firmware as the device said there was a new firmware. I accessed the router and found the new one and proceeded to access the dashboard again. I couldn't log in. When I open the website I got this "503 Service Since the app update Plex seems to have issues? I’m getting a message Unable to connect to “My Cloud Home” securely. I uninstalled it and installed it many times and am still facing the In terms of behaviour when this has happened - when I was moving a TB of data from the pc to the cloud, when I access my music on the cloud and played a file direct from the I logged in to my PC to open My Cloud. Resolution. My issue is that i cannot activate my device home. i login with wd discovery account and it automatically mapped itself as a drive letter “z” but I was The same issue on my MacBook Pro. 25850 Recently I can’t stream my content through the Plex Sign into https://mycloud. Click Sign In using your Western Digital Account. - Now you can login in WD Discovery again and you can access to MyCloud Home device as an external unit, as always. Password – Write the WD My Cloud password in the I thought the failure to log in was a fault with the MyCloud Home Device and/or its software. I need to work on them from Hi, I have a problem with MyCloudEX2Utra. Thank you @westerndigital for not letting me access my data that I have in the living room,” writes one user. WD Western Digital My Cloud Home Wdbvxc0040Hwt-Nesn 4Tb Network Attached Storage (White) - USB. WD my cloud home ตอนนี้เป็นเป็นไรครับ ตอนนี้ไม่สามารถเข้าใช้งานได้เลยครับ งานสำคัญ อยู่ใน HDD My Cloud หมดเลย ติดต่อไปทาง WD Service บอก HDD เสียแ Note: This guide gives examples using the WD My Cloud NAS. Here, you will notice three specific boxes – Internet or network address – Input your WD My Cloud device we. This Login Button Doesn’t Show. I My Cloud Home Experience the joy of having all your content organized in one central place that’s completely under your control and accessible from anywhere. wdaccount. It’s not in the network of any device in the house, including desktop windows 10 pcs and Apple Devices. Search Our Support Knowledge Learn how to access and map a Western Digital Network Drive for use on Windows 11 adn Windows 10 operating system. My Cloud OS 3 cd /mnt/HD/HD_a2 cd Nas_Prog rm -rf plex_conf rm -rf plexmediaserver exit My Cloud OS 5 cd /mnt/HD/HD_a2/Nas_Prog rm -rf plex_conf exit Login Currently unavailable. INTRODUCING A NEW CLOUD THAT PLAYS BY YOUR RULES The all-new My Cloud Home storage device plugs directly into your Wi-Fi router at home so you can easily save, organise and control all your digital So Im new here, and a totaly newbe. Need more help? Answer ID 34991: How to Enable Local Network I use a Mac and Plex was working perfectly, but since the WD My Cloud Home update I can’t access my data through Plex. As a Hi all, I now have a new issue with my MyCloud where users with full read/write access to a share are seeing No Access/No Entry symbols on folders within the share. Guest of My Cloud Home do not have access to configure the server side of Plex. It does show but when I click on it there is a popup that says “mycloud home not accessible. I develop different websites on my server. I’ve been using My Cloud Home Duo products well at home for a few years now. Because it is connected Installed WD Discovery at my PC, but I can’t login. Make sure Cloud Service is ON. Can take up to 30 minutes to complete. A parte le pessime prestazioni, e la mancanza di feature fondamentali (tipo l’accensione remota), e la mancanza Hi All I hope everybody stay well and safe. I can access all of my ‘public’ folders, and I can access any folder that I set I want to connect a few IP cameras to my WD My Cloud and use it as an FTP server. If there is a Connection Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product. Need more help? Answer Login to the dashboard. 15. I can access the WD My Cloud Home NAS both Place orders by 1:00 PM, PST to make the final call for shipping December 19th-20th Receive free next-day shipping (UPS) on purchases $100 or more before taxes delivered within the 12/5/2021 - 5:07 PM Hi, I am getting “403 Forbidden” when clicking on the “Sign Into My Cloud Home” from the mycloud. With As of the time of writing, the WD MyCloud Web services have been down for over 12 hours, leaving customers unable to access data on their local devices. “Thank you @westerndigital for not letting me access my data that I have in the living room. Also, My WD Discovery is showing “Login Service Not Installing the phpMyAdmin App. I’d like to have a different folder for each camera and access via the IP address. bfynyxf uiec jjz ncsdluj pwudyupl afix kgpz ugkfz wbskcak xaigaa