Dell xps 17 9710 trackpad issues. Please let me know the sooner :) Thatnk you.

Dell xps 17 9710 trackpad issues sasidhar8. A community of XPS Owners Members Online. Dell XPS 17 9720 not For now, the new palmrest and keyboard that were installed did fix the issue. So I wouldn't worry about it unless you want to buy a 9500/9510. " Affected trackpads Just returned a 3-day old XPS Plus laptop to Best Buy. 20. The middle of the trackpad inconsistently works to move the cursor: Sometimes it's fine, and randomly it only works after touching the edge of the trackpad. Figure 7 Dell Support. 285. intel graphics 615 driver for dell xps 9365 laptop running For over a year I have tried to find "the laptop" for me: i7/i9, RTX 20/30x (3050 isn't real), QHD+, touchscreen, versatile, good battery, durable, portable, gaming blah, swiss army knife. Dell XPS 15 9500 (2020) Trackpad Phantom Click Issue (Erroneous jumpy trackpad) Get drivers and downloads for your Dell XPS 17 9710. upvote r/Dell. rhe403 (rhe) I’m having a problem with the touchpad on Dell’s new XPS 9510, running Fedora 34. Dell XPS 9710 was the worst laptop which I bought. I've tried the ELAN firmware update, this fixes the problem for 5-15ish minuttes. Like the laptop but cooling is joke : Dell has the same issue as it did 15 years ago. I've tried a completely new mouse and it has the same issue. dell xps 17 battery issue 2021 M1 14" MBP BlueTooth Magic Trackpad 2 Lag upvotes Hey everyone, many of you have received your 9510/9710 Dell XPS machines. the drivers in windows 11 are basic MS HID ones and incant find anything on the dell page. Couple of steps: Make sure you have the latest bios installed for the 9710. Released in May 2021. A sub for dell xps users Members Online • BlastedOnCaffeine. The cause is atrocious mechanical design Any updates on your issue? Did you eventually have to contact Dell and go down the hardware repair route? Related Dell XPS Dell Inc. Jorge Lebreault. I have two other (slightly older) XPS laptops and they do not have this issue. XPS 17 9700, battery problems. XPS 17 9700. A security advisory is a statement when a security vulnerability impacts a product, and a remedy is Hardware: Dell XPS 17 laptop, everything specced to max (or best hardware available from options) Hello, I'm getting frustrated with both my Dell XPS 17 and the Dell Support team. Dell should issue a recall to this model. Had it replaced a few months ago because of poor responsiveness from lower left area. I'm wondering if the skin affects the trackpad's sensitivity/accuracy. ASSY,TPAD,NBK,9500/5550. Does anyone know if that problem has been resolved? Thanks. Dell PowerEdge R740 & Dell Troubleshooting for Dell XPS laptops. Dell don't seem to have properly fixed it on the new ones either as I've already seen one video of a 9710 with the early stages of a wobbly trackpad. The xps9520 Has anybody else had an issue with the trackpad touchpad of the 2021 17" XPS 9710 malfunctioning? Pretty much right out of the box the touchpad would skip, phantom click, I have the same problem on my XPS 17 9710. I updated the driver and haven’t noticed the trackpad issue since. I believe it’s an issue I had a similar issue on my XPS 17. I have the following 2 new findings: 1. 8 Posts. View More Events. Installing device drivers from a non-Dell website can cause system performance issues, corrupt operating system files, blue screen errors, unexpected shutdowns, or infect your computer with malicious software. August 24th, 2021 13:00. XPS Help Got a 9710 a few weeks ago and am wondering if what I'm experiencing is a known issue or something weird with my laptop. Please what should I do? XPS / XPS 17 Trackpad Issues; Start a Conversation. I have an i7-11800H, 16gb RAM DDR4, RTX 3050, and the XPS 17 9710 has Dolby Vision which I've tested on the test Dolby Access app and it works. I currently have a service request open to replace the left speaker, but I doubt it will solve this issue as it doesn't seem to be speaker-related. I have just received my new Dell XPS 15 (9500) and it's almost perfect on every aspect, except for one very annoying thing. 2 PCIe NVMe Solid State Drive NOTE Dell recommends that you download and install the device drivers from the Dell Drivers & Downloads website. Not sure if I should contact support to request a new machine, instead of this Frankensteind one. Or click Browse all products and select your Dell computer from the catalog. Right click and hit “update driver”. When attempting to connect a bluetooth Is the issue still happening with the 9710 versions? It was a problem on the 9500, 9700 and is still a problem on the current 9510 and 9710. I have been having the same issue with my factory refurbished Dell XPS 17 ever Hi, My brand new XPS 17 9710 frequently (5+ times a day) has issues with starting up from sleep, hibernation, or a previous shut down. Yes, Dell's trackpad seems to have a hardware flaw with "click and hold" has intermittent drops that Dell won't acknowledge for fix. Are there any major quality control issues that i should be aware of? 90% of my activity on reddit is shilling my own mega thread to other XPS 17 users and posting that list. Touch or click View PDF under XPS 17 9710 Setup and Specifications (refer to the Views of XPS 17 9710 section). Ask Fedora. I discovered this myself and confirmed it with many users on Reddit. And around the same time after about 21 months, both started experiencing similar issues with ghost movement and clicking of the cursor. As for getting it fixed, the problem is that getting a warranty service could: fix the issue, fix the issue but introduce another issue, not fix the issue completely, My Dell XPS 17 just updated to Firmware 0. The gestures and clicking seems to work but the trackpad feels more sturdy on the left side than the right . Sending it in again and I do not have high hopes that the next one will last very long. I updated all the drivers through support assist and updated windows to Now with that disclaimer non-sense out of the way, and with a perfectly good XPS 17 (screen, thermals, sound, all exceptional) except a very slight pre-travel when left clicking. They replaced my trackpad yesterday on my 9710. It feels like the cursor is in some gelatin. After all thi New xps 9510 OLED white has annoying trackpad issue grr Dell upvotes XPS 17 9710: Built-in bluetooth device causing mouse to take up to ~1 sec to respond to movement after ~3 seconds of no movement. 4 Posts. This should bring up the computers details. Stefos. In that case, see Dell Knowledge Base article How to Download and Install Dell Drivers. Please let me know the sooner :) Thatnk you. ThinkPad Z16 is going to have Ryzen 6 series of CPU's which have nice RDNA2 built in graphics so there you can easily go for the cheaper version without dGPU and nice battery life. Click the Get Help Now Icon on this post for assistance from a Dell Agent. Currently running KDE Dell XPS 17 9710 Troubleshooting . , a Hello, I updated BIOS to 1. Explore effective solutions for Ubuntu touchpad and mouse issues on Dell Precision and XPS computers. The mouse goes on the left side on the bottom or I have tried uninstalling the drivers and reinstalling, restarting the computer multiple times, looking for updates (there are none, everything says it is updated), disabling cursor To update the trackpad driver, follow the directions on this Microsoft help page. 10. Dell Update Package Instructions Need help with Mouse, Keyboard and Input Devices issues? Find a solution in Dell's Mouse, Keyboard Touchpad lag XPS 17 since Win 11 update . I did some research and f Dell XPS 17 trackpad issues . Dell xps 9520 trackpad issue . Battery. take a while to ramp up, power goes to 115W then it goes down to 40 - 60 watts . The unofficial subreddit for Dell Technologies Members Online. TLDR; My touchpad is f'ed. However, I am still encountering major trackpad issues. April 30th, 2022 23:00. I just received my XPS 17 9710 with the following specs: - 11th Generation Intel® Core™ i9-11980HK - NVIDIA® GeForce RTX™ 3060 6GB GDDR6 [70W] - 17. SupportAssist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. I believe it’s an issue with some powersaving feature but not sure. XPS / XPS 17 9710, multiple issues; Start a Conversation. Selected Posts / Dell Community / Unsolved. 1141. Now just After this go to Dell Support. Installation instructions. Under the Mouse search header --> 3. Go to XPS r/XPS. So in case of XPS-15 and XPS-17 if you need some graphics performance you have to enable Nvidia and say goodbye to your battery life. System details: BIOS 1. I’m not seeing unusual CPU activity or any other obvious indication that something @SPrez . 8. Trackpad is nice and firm, and doesn't make the annoying "loose click" when simply touching or tapping it that it did before. XPS 9510 - Trackpad quality issue XPS 15 9510 Trackpad Issues . I'm sure to using single finger for left click, two fingers for right click, this system recognizes this but ALSO chooses any click i do on its right side as a left click. If you have anything to share on the trackpad issue that would be great! R. i got an xps 17 9710 back in december, ever since getting it, i've noticed several issues, especially with the cpu running hot. 0 on my Dell XPS 17 9720 with Core i9 12900HK and noticed severe performance issues. 1. It moves around the screen a lot and clicks everywhere while typing. Reactivation is possible by: "Press the "Windows-Button" + choose "settings" by the arrow keys" + press "Return". Such a shame. I am using the new dell xps 15 9520 since a month. Dell Xps 9710 Battery Drain issue the xps 17 will be the same size as my old 15 inch (9530) but 400grams heavier. Best. Received my XPS 17 a few days ago. XPS plus(9320) touchpad on Linux issues xps 17 9710 recent bios update Dell has figured out how to fix the XPS 15 (9500)'s trackpad issues and will shipped fixed united going forward. I had a lot of times when I came to the laptop in the morning that it sat on the recovery screen. Turn off "tap to click". 1 Rookie • 16 Posts. Applies to. 1 Message. I need help troubleshooting this issue quickly Dell XPS 9510 Trackpad concerns . I bought a high end Dell laptop which included Windows 11 and an i9 processor. Tried 3 different XPS 15 9500, last one built late November 2020. 28. and it is hanging ever since then -- about 2 minutes after logging in to Windows, the cursor freezes and nothing is responsive - keys, mouse, trackpad, cursor. Was waiting for XPS 9740 to upgrade from 9710. r/Dell. the_termin8r • If you're like me, let me know how you have solved these issues (DIY?). Dell XPS 17 9720 not turning on. Dell XPS 15 9500 touchpad palm rejection is useless. 6. Any advice on what to do or has anyone experiences the same? Share Sort by: Best. upvotes XPS 9710 - Caldigit TS3 Plus issues upvotes Search for "dell XPS sticky" on Google, it is an extremely common issue Reply reply Also finally haptic trackpad. -----Edit 1: So I tested another thing right now, which seems to isolate the problem a bit more. Under Settings->Sound is see only dummy output under 'Output Device', so I suspect the needed driver kernel module is likely missing. Went over to Dell (from a Surface Book) for a more powerful laptop, but it has come with numerous problems. All 3 had the trackpad issue with the last one being the best one so I kept it, added some tape underneath the trackpad to fix it. Here is a list of the problems I have XPS 9320 -- trackpad issues. Inspiron. ppl8. Basically it seems to choose whether or not to respond to a physical click (not a tap) based on how many fingers I have on the I have the same freezing problem with my Dell XPS 9710 + Logitech MX Master 2S (and Logitech MX Ergo). No issue whatsoever, I was worried because last year I had to return my XPS 15 9500 due to this issue. The left side of the trackpad began making a noisy click. I am on my 3rd replacement, and trackpad issue is still there. 1 Rookie • 5 Posts. I have two solutions. Article Properties. J. It controls the keyboard, monitor, disk drives, and other devices. RedaAouad. Many non-Dell power supplies have noisy current, and the touch screen has poor electrical isolation (which we consider a design flaw), but altogether, the touch screen flips out if the power is dirty in any way. 2 Posts. Selected Posts / Dell Community Kingscoop. The performance under sustained load decreased by 40%. Working with Dell Support on it; We've done the usual drivers updates etc, and they've Hey everyone, I'm considering buying a DBrand skin for my XPS 17 to keep it safe from scratches and because I like the look of the black camo skins a lot. 04, and I have no audio via the speakers. I'd rather have my old SB2's smaller pad which worked perfectly with the Dell XPS 17's imperfect "lose click when dragging" pad which I The trackpad is working fine and without any issues. JP. Dell XPS 17 9710 tap not responding. Troubleshooting for Dell XPS laptops. HI, My issue is that the touchpad randomly doesn't react to tapping, resulting in having to tap 3-4 times before it would click. March 26th, 2022 22:00. Hi everyone, My XPS is having audio issues due to the SoundWire Slave 1061. Sluggish trackpad on XPS 17 9710. ADMIN MOD Erratic Touchpad on XPS 17 9710 . i dont want buy each 6 month new battery or i wont live with 5hours battery this laptop is way to expensive for such fails. 1 Rookie • 10 Posts. The trackpad is perfect, no wobble and force to press right click and left click is same. I Dell XPS 17 9710 HDR & Dolby Vision. The below output was from POP!_OS 18. The article provides the summary on XPS 17 9710 Windows 11 Driver Pack. Need help with Mouse, Keyboard and Input Devices issues? Find a solution in Dell's Mouse, Keyboard and Input Devices troubleshooting and usage guide. Selected Posts / Dell Community Go to Solution. Support Services. Does anyone know what the correct touchpad drivers for Win 11? Locked post. Community First off, it seems to be more of an issue with the touch screen. I work with color a lot and bought an XPS 17 9710 because the UHD screen is supposed to be able to show 100% of various color spaces. Windows 10, 64-bit. Hello, I should be receiving my new Dell XPS 9710 today and was wondering about that trackpad issue that people talk so much about. If I can get an XPS 9510/9710/9520/9720, I'd be very happy. Find answers to your questions from other Dell users. I am aware of battery drain issue on XPS 17 9700/9710 Dell has validated only two options of power adapters for XPS 9710, a 90w and 130w. You can still hold CTRL-scroll to zoom in and out. XPS 17 9720. Also, I'd try disabling some startup tasks you wouldn't possibly need in the task manager. Change Mouse Settings --> 4. I don't see that this is part of the Audio drivers from RealTeak but it is causing an issue on my pc not playing sound now. Dell XPS 9730 Trackpad Issues . 0" UHD (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display - 64GB DDR4 3200MHz, 2x32GB- 2TB M. I recently purchased the 9730, and everything appears to be updated to the latest firmware, including the BIOS. I don't know why on my new laptop I'm only getting 2 hours of battery using my office, surfing the web, and watching Follow the on-screen instructions to install Dell SupportAssist. It won't allow any sound on the speakers off the NB (red cross true the speaker). Dell XPS 9510 trackpad randomly stops tracking upvotes Members Online. Supported Operating Systems. 04. I saw a very big temperature difference between the cores - cores 0, 2, 4, 6 are up to 30°C cooler than cores 1, 3, 5, 7 and therefore, the ladder cores are being throttled aggressively. I have a Radeon RX Vega graphics card. Affects mouse wheel scrolling and cursor movement. Visit Community. Selected Posts / Dell Community / Laptops / XPS i am disappointed since i also got the issue with the annoying trackpad behaviour and noise, S. 3 xps-17-9710-laptop | XPS 17 9710 Setup and Specifications | set-up-your-xps-17-9710 Locate Dell apps Provides the list of Dell apps on XPS 17 9710. Just bought an xps 17 9710 and I would like to know if the trackpad in the video below is faulty or not . Posts. The alignment of track pad with palm rest is also perfect from all side. here are the issues: the "my dell" app regularly just fails to load at all the laptop idles at 50c, and shoots up to 80-90c when opening programs the fans kick on only once it's been at 100c for like 5 seconds Sorry that this video isn't the usual content on this channel (finance) but I just wanted to address this issue and keep a record just in case. Set trackpad sensitivity to medium, or low to avoid keypresses being registered. I had a decent HP computer but felt I wanted a stronger laptop. To view or download the Service Manual, For help with resolving USB port issues, refer to Dell Knowledge Base article: How to resolve USB port issues. On DBrand's site, you can select which parts of the laptop you want to skin. I tested here and on my XPS 17 9700 I can reproduce exactly what you said. You need to disassemble a laptop and under battery will be touchpad. Hey gang, Just received my 9710 refurb and had to install all the DELL drivers from scratch. Installing the dell cyress software 2. Well, I was super bummed (like so many others) to The original trackpad on mine had this problem and so did the replacement. 14. Download and install the latest drivers, firmware and software. Didn't know if this was normal or not. I have read many posts going back to the release of this laptop and was hoping Dell had some sort of fix out by now. 2 about an hour ago today Oct-13-2021. This package contains the Dell system BIOS update. I got mine last week and am having issues with Fedora 34. I've seen sporadic posts about touchpad problems in the Dell subs (r/DellXPS and r/Dell) but I don't have any such problems on my 9520. Open comment sort options. so perhaps this is a Dell/Win 11 issue. The touchpad of the Inspiron 7610 was found to be a grounding problem. The determination of when the NVIDIA I don't know how common the problem is. Go to the Drivers & Downloads tab and click Find Drivers (Figure 8 [English only]). And the Dell support? Well, they are utterly useless I just got my Dell XPS 17 and the trackpad is moving erratically. No AlienFx to change keyboard color on the G15 5530 laptop. January 11th, 2023 13:00. I do think this is a design flaw in the XPS 17 9710 (idk if it is the same for the 9700) but when the laptop is open and sitting flat on the desk, I also purchased this specific model (Dell XPS 17 9730) with the following components (Intel® Core™ i9-13900H, Windows 11 Pro, NVIDIA® GeForce RTX™ 4080, 64 GB: 2 x 32 GB, DDR5, 4800 MT/s, dual-channel, 2 TB, M. There is also no 'Input Device' listed, so the mic has issues as well. Article Version: 3. People with affected laptops can contact Dell customer support and have the situation "remediated. I loose the control of mouse, I don`t touch the touchpad, and it moves on its own. Does anyone have the fix for this? Troubleshooting for Dell XPS laptops. Using a higher wattages power adapter than specs won't help as the system has power regulator and it does not accept over voltage, over current power input. ; Search for I2C HID device; Right-click I2C HID device and select Properties. Has anybody else had an issue with the trackpad touchpad of the 2021 17" XPS 9710 malfunctioning? Pretty much right out of the box the touchpad would skip, phantom click, stop working, etc. November 19th, 2020 02:00. 0. PowerEdge Hardware General. I have been reading about XPS 13 trackpad issues where the mouse jumps all over the screen randomly, and have been experiencing this issue since day 1. Dell Xps 9710 Battery Drain issue upvotes @jemsurvey1 The default behavior is that the Intel GPU has direct control of all outputs and the NVIDIA GPU when needed operates as a "render-only" device, doing all of the hard work and passing completed video frames to the Intel GPU for passthrough to the display(s). This is exactly the same issue that I have. Cancel Post. Dell XPS-17-9710-laptop. But in my research, I kept seeing repeated issues with the trackpad - in reviews, consumer posts and here. 209. P. 1 Rookie. firmware update doesn't work. HF. Selected Posts / Dell Community / Laptops / XPS / Dell XPS Trackpad Problems; Start a Conversation. In every other aspect it is a really great laptop and so far i dont have any other issues. To resolve the issue of the touchpad freezing, disable power saving settings for the specific HID devices: Open device manager (windows key + X and select Device Manager); Go to Human Interface Devices (HID) and expand the list. January 5th, 2022 09:00. now it's between X1e, MSI z16 and XPS 17 9710. Dell XPS 17 9720 not My laptop specs are as follows: Dell XPS 17 9700, 17" 4K UHD Touch, Nvidia 2060, i7-10875H 8 Core, 64GB, 1TB SSD. Follow step-by-step instructions to enhance your touchpad experience running Ubuntu. Hi, I've fixed XPS 9710 trackpad "noise like two pieces of metal touching" on my xps 9710. XPS 17 9710 - ELAN Touchpad Firmware Update Utility. Thanks for any help you can offer So I have had this Dell XPS 17 for about 4 years now, and recently the touch pad has been giving me issues, being notably laggy, until today when the device crashed randomly (due to memory issues which were resolved), and upon restart, the cursor never appeared again, and the touchpad was no longer doing anything. Try going into Touchpad settings, set Touchpad sensitivity to Most Sensitive. The Dell Touchpad or Cypress Trackpad Driver/Utility is listed under Mouse, Keyboard, and Input Devices. Dell XPS 17 9700, had loose trackpad replaced and now have intermittent trackpad Exact the same with my "Dell xps 17 9720" - BT Mouse / Trackball freezes randomly 10 or 20 times a day. External mouse is still working. Otherwise, recent Dell models no longer need touchpad drivers from Dell. When I restart GDM, the keyboard is becoming functional again immediately. The trackpad works when rebooted, but after a bit it starts to lag. There was no trackpad issue at the time I received it but now, the trackpad has sunk in one corner after regular usage for a month of usage. My XPS 17 laptop had the power drain issue so they replaced my motherboard last month. 10. that worked perfectly, It really was an issue that was driving me nuts. XPS 17 9710. I tried different solutions without a positive result. I am not sure if this will fix everyone's issues, Got a 9710 a few weeks ago and am wondering if what I'm experiencing is a known issue or something weird with my laptop. I did not install all the Dell "helpful" packages after I wiped it. It seems like the air is being forced out of the case via the trackpad. One of these options is the trackpad. If you don't see that, look for a setting im having the same issues seems to only click on the sides in the middle the clicks dont work even though it phyisically clicks Dell XPS 17 Overheating Fix! Finally. This update addresses the Dell Security Advisories (DSA). Basically it seems to choose whether or not to respond to a I ordered the 9710, it hasn't arrived. There seems to be no consistent color rendering and management in Windows 11 - every app seems to be showing it's own set of colors and it's very hard to tell whether the colors shown are accurate or not. My question is why is it other computer manufacturers do not have trackpad problems, but Dell does? What is Dell doing wrong? (engineering design, quality Hi everyone, I have the following problem - I tested my new XPS 9710 with different benchmarks and looked at the core temperature in parallel. Has anyone else encountered this? 17 Posts. If the trackpad is causing no response on the screen, then you may need to hard restart your device. With the new XPS 9520 they redesigned the trackpad mechanism and it seems to be fixed. How can I test it on my new laptop? Is it really an issue since you can enable tap to click? Share Sort by: Dell's drivers download page for XPS 17 9700 has an ELAN Touchpad Firmware Update. g. Jackson23232. 9. 2. Hi dev's,I received my dell xps 13 (9360) this week and I'm overall really happy with it. The generic windows 10 driver works for left click anywhere and is ok-ish however there is no scrolling functionality. What I want to know is Anyone's Dell XPS 15 9510 have this trackpad issue? Is this normal? youtu. would like a DIY repair. Replacement Screen for I have an XPS 17 9710 that I configured for Dual boot into Ubuntu 20. 8. Try going to device manager-> display adapters. Resources SupportAssist. what can I do about it? Its not wobbling though. BIOS is a firmware package that is embedded on a small memory chip on the system board. XPS 15 Trackpad freeze/lag randomly Ended up turning off 'Allow the computer to turn off this device to save power' and so far, the issue has been resolved. Not the trackpad. Follow the on-screen instructions to install Dell SupportAssist. Are there any specific things to do when the Dell XPS has been arrived? I have ordered an Dell XPS 17 9710 and I heard that you need to reinstall windows 11 because of the bloatware and performance issues. This is a very frustrating issue to have with a $3000 multimedia laptop -- I would like to know what Dell is currently doing to resolve this reoccurring issue with the XPS 17. However, when the trackpad glitches like this, the bottom corners of the trackpad actually work fine. The cursor behaves normally when using one finger on the trackpad. Also tried operating the mouse via its USB dongle, the BOLT version of the dongle and non-Bolt regular versions, and via Bluetooh, and all have the same issue. r/Dell • XPS 15 9510 OR XPS 17 9710. I am a bit disappointed that the trackpad is misaligned, especially for the price of the Dell XPS 15 9570. Dell Support Resources. The issue seems to resolve after I reboot my pc but it still happens. Approximately every 5-10 minutes, the cursor gets noticeably sluggish for a few minutes, then it goes back to being perfectly responsive. I initially thought this was a software issue because shutting the screen for a second or two returns trackpad movement to normal. Solved! Go to Solution. According to what I have found, the problem with the xps 9510 touchpad is probably caused by hardware. 5. xinput list says it’s a “DLL0945:00 04F3:311C Touchpad”. I bought a Dell XPS 9710. The misalignment is a bit annoying and disturbing. It has developed trackpad issues over the last year of use, probably going to go back for warranty -> certain parts of it just randomly don't work or it will stop working randomly. The issue is not something that can truly be solved on the 9700 as it's just bad design. Dell PowerEdge R740 & Dell PERC 12 H965i Raid Controller. (See picture). Hi, I've just received the laptop, installed all the drivers, and tried to play an HDR game, but when activating HDR ingame it was awful. New The ironic thing is once I plug in the external mouse and start using it the trackpad lag miraculously disappears. XPS 17 (9710) Processor 11th Generation Intel® Core™ i9-11980HK (24MB Cache, up to 5. Also 1080p webcam looks great. 65 significantly reduces the functionality of the trackpad to left and right clicks only in the absolute corners and none of the gestures such as two finger scrolling work. XPS 17 9710: Built-in bluetooth device causing mouse to take up to ~1 sec to respond to movement after ~3 seconds of no movement. Information & communications technology Technology forward back. Old XPS trackpads had lots of issues. Approximately every 5-10 Follow the on-screen instructions to install Dell SupportAssist. The external monitor is the Dell UP2720Q and is connected to the Dell XPS 9710 via the supplied Thunderbolt™ 3 Active cable, one end of which is connected to the UP2720Q's thunderbolt port (that supplies 90W) and the other end to one of the four XPS 9710 thunderbolt ports. Dell XPS 17 - 9710 Does anyone else have air coming out from around their trackpad? I just noticed that my laptop has a lot of air coming out from the trackpad. My fix is thanks to Dell's "Vinay from the Dell Social Media team" who had me adjust the touchpad to "high sensitivity" -- for Windows 11, tap your Windows key and type in TOUCHPAD > expand section TAPS > change touchpad sensitity to MOST SENSITIVE. They even put out a service bulletin that states that it was designed this way to prevent false clicks, which is more of Apple-like smokescreen to bury their flaws and prevent recalling the flawed trackpad. They use drivers provided by Windows Update. Junk product. ; The properties window is displayed, go to Power My Dell XPS 17 9700 Trackpad is having issues AGAIN. Resolve cursor problems with this comprehensive guide. Selected Posts / Dell Community / Laptops / XPS / XPS 17 9710 - ELAN Touchpad Start a Conversation. View All. Hold down the power button on the top right of the keyboard until I requested an exchange rather than having my speaker repaired. you draw a rectangle on the screen to select files in explorer), then the selection gets lost sometimes, like if you Just received an XPS 17 (9720) i7, 4K, RTX 3060, 32 GB, and everything is great except for the following. Two mice I've tested work fine on other computers, including a Dell XPS 15 9550. IY. I reproduced this on my partner's XPS 9310 as well, though hers doesn't have problem #1. I see another thread from 2004 with the same issue as well. XPS 17 9710 poor battery life in windows 11. I have Windows 8 and a XPS 14 with which i have problems since the beginning, I can get to the point where the menu show "disable", but only the "uninstall" button is active, and i wuld rather not as I Update all drivers using the Dell driver pack (also used that driver pack on Windows 11) after re-installing the laptop without all the Dell mumbo jumbo. These machines shouldn't get crazy hot with the new intel chips, plus battery life should be good. October 14th, 2021 20:00 Same issue here. 04, but the same thing happened in Ubuntu 17. 2720. I talked to Dell Support and updated all drivers and ran Dell Diagnostics (passed), but the trackpad issues remain. Same just happened to my dell xps 17 9710 and I’m worried. And here I have a wobbling trackpad and speakers issue Seriously Dell? I ordered this super crazy expensive "premium" laptop XPS 17 on 21st October. Ibro Y. In the search field type in the computers ServTag number, and click search (Figure 7 [English only]). Harry F Mudd. Had it for around six months and it has been out of service for maybe half of that time. 0 GHz, 8 cores) Operating System Trackpad problems: trying to click and drag on my brand new XPS 9510, turn sound on to hear that I was actually sincerely trying to click. Users indicate that the left-hand, right-hand, and top edges of the touchpad do not work. Specs: i9, 16gb, 1tb ssd, RTX 3060, 1080p screen. Recently purchased a XPS 17" 9720 and love the system except the touchpad. The 5K Precisions (5550, 5560, 5750 and 5760) all I have an XPS 17 9710 I just got, and while the trackpad didn't wobble, I did notice that it seemed to miss 60% of my left-clicks for some reason. I had reported an issue two months ago where lightly tapping on the wrist support to the left of the trackpad shut the laptop down but that seemed to sort itself out and Troubleshooting for Dell XPS laptops. But now it doesn't boot, so they are replacing pretty much everything else. 1. Replacement Screen for XPS 17 9700 FHD. f37, wayland. Related Dell XPS Dell Inc. a complete solve for the oh too common overheating issue with the XPS series! I purchased a 2021 Dell XPS 17 9710 with the overpowered i9 11th Gen Processor, RTX 3060 and 16GB RAM, which on paper seems like it should be able to handle gaming fairly well. Diagnostics and Tools; Drivers and Downloads Hibernation becomes the new shutdown? 5. Finally, after WEEKS it arrived on 3rd December. When the Dell Touchpad or Cypress Trackpad tab is not listed, it means one of two things: The utility is not installed. Unsolved Touch or click View PDF under XPS 17 9710 Setup and Specifications (refer to the Views of XPS 17 9710 section). I have an XPS 17 9720 and a friend has a 9710. Always though when the lagging is happening, moving the trackpad instead moves the cursor smoothly. Diagnostics and Tools; Drivers and Downloads; Replacement Screen for XPS 17 9700 FHD. When I went to test out the audio, I noticed that no audio was coming out of the left speaker. I've contacted Dell Prosupport - they will be sending me a new replacement. 3. Just received my replacement XPS 17 after 2 weeks and they upgraded my processor from i7 to i9 for free! Reply reply XPS 17 9710 Left Speaker Not Working Members Online. Dell XPS 17 Trackpad stopped working? Discussion Tried checking for driver updates and said all were current. Dell XPS 17 (9710) 2021 trackpad issues still happen? Diagnose an issue or test pc for your Dell XPS 17 9710. 806. Identify and fix common problems with online dell diagnostics. 2887. This posts describes my experience configuring a Dell XPS 17 9710 (the new 2021 model with the 11th gen tigerlake processor and nvidia 3060) for dual boot into both Windows 10 (which it came with) and Ubuntu 20. LMAO And would Dell be able to fix the trackpad wobble/pre-click via prosupport? Thanks! Just received my new XPS 17 9720 and the Touchpad is beyond aggravating. r/DellXPS. However, I've also seen suggestions that there are some software changes related to power management that could "fix" this. The issue seem to be really intermittent, for example I haven't noticed issues in last two days. the 3060 needs more power and im kinda afraid of this battery issue. Dell says the issue has Having issues with the trackpad becoming sluggish at random, will sometimes fix itself while closing the lid and reopening, or just on its own at random. No Events found! Top Contributor . XPS 17 9710 Battery Life Issue . 30. I’m having a problem with the touchpad on Dell’s new XPS 9510, running Fedora 34. This sounds like So I think my theory has some weight to it, and I think the best advice for anyone with a new Dell XPS, is to find RAM that has CL22 and no XMP support. For more information, reference the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common My XPS 17 9710 (32gb, 11800h, 3050) just arrived from Costco. r/Dell • Dell XPS 17 9710 Sound issues--way too low. A month ago I had the same problem, and I resolved by deinstalling and reinstalling audio drivers (by windows) in a different order, but now they decided to reinstall the NB and the problem is back now I think it has something to do DELL XPS 17 HOW TO DISABLE TOUCHPAD. Both purchased at the same time. 0 XPS 9720 users have reported intermittent issues with the touchpad when touched along the edges. The ELAN Touchpad Firmware Update Utility (dated XPS 17 9700. Top. I have found that when I enable HDR on windows 10 I am experiencing video stutters whenever I watch either a simple HD youtube video or even live streams in fullscreen mode. I've seen a fix of this where someone takes a copper wire, attaches one end to a screw and another end solders onto a part of the trackpad. And I also heard that I need to look if I ordered this super crazy expensive "premium" laptop XPS 17 on 21st October. It continued to I have a Dell XPS 17 9710 that won't power on unless it's plugged in, even though the battery is fully charged and appears to be functioning normally. XPS 17 9710, multiple issues. perfect , now I got you - Thank you . It's definitely a progressive problem that gets worse with use, which then points to a structural issue. 2, PCIe NVMe, SSD, and 17" UHD+ 3840x2400 60Hz display) and I can attest that this device has given me nothing but problems. By that time I have discovered tons of other issues - adaptive brightness problems, trackpad not working in some cases, there were lots of different small things but all of them combined made me decide to return a laptop and go with another vendor. Figure 8 Drivers & Downloads. Anyone else with similar issues and/or suggestions before I consider a return/exchange? Hello. 17. NOTE Dell recommends that you download and install the device drivers from the Dell Drivers & Downloads website. Products; Solutions; Services Posts. Upgrading the BIOS for the trackpad helped a bit - but Precision 5550 Precision 5560 Precision 5750 Precision 5760 XPS 15 9500 XPS 15 9510 XPS 17 9700 XPS 17 9710 Enjoy! Share Sort by: Best. Check if Touch or click View PDF under XPS 17 9710 Setup and Specifications (refer to the Views of XPS 17 9710 section). There are two metal clamps which are supporting trackpad and limiting its I recently got my Dell XPS 17 9710, and everything was working out great (plus not trackpad issue so I was relieved by that). @DELL-Nat M The cause is typically the power supply. Never had this happen on any other laptops. so far I have tried: updating and rolling back NVIDIA drivers; Updating the PC XPS 17 9710 trackpad occasionally lags/ feels sluggish/ freezes and then works again Is this issue a dell issue or a windows issue? Im leaning towards dell since my asus did not have this issue The only workaround I have is to disconnect the power cable - it's fine on battery power. Did you install that. For more information, reference the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions; Enter the Service Tag of the laptop and click Search. XPS 13 (9360) Trackpad issues Hi dev's, I received my dell xps 13 (9360) this week and I'm overall really happy with it. This technology is called NVIDIA Optimus. I ordered a Dell XPS 9510 from best buy the other day, and the trackpad, while not loose (does not move at all), makes a thumping sound when I tap it with some force (not enough to click it) on both sides but not the middle. Dell XPS 15 9510 speaker issues Having issues with the trackpad becoming sluggish at random, will sometimes fix itself while closing the lid and reopening, or just on its own at random. Within a couple hours of use, the trackpad kept on clicking on its own and even a restart wouldn't make it go away. If the driver has been replaced and the device is still unresponsive, then you should replace the trackpad itself. Unsolved. The unofficial subreddit for Dell Technologies XPS 9710 Trackpad Multitouch Issues . Selected Posts / Dell Community / the laptop gets VERY hot, and then after that usage session the trackpad will seem not clicky at all, especially in the bottom corners where it's normally the clickiest. There is one thing : when you keep the left finger in the bottom left corner and use the right finger to make a selection (e. Most of the cases involve a failure for the screen to turn on, though I've also noticed frozen Windows login screens as well. 5. I'm having that issue with my XPS 17 9710. r/GamingLaptops Hello, i had the same problem and i used the advice from the comment below. Selected Posts / Dell Community / Laptops / CostCo, issue with hinges. There are already posts with solutions. Having issues with the trackpad becoming sluggish at random, will sometimes fix itself while closing the lid and reopening, or just on its own at random. Problem with a charging, display, battery The Dell bloatware I'd keep is Dell update/support assist, something with power manager, and color premiere. Control Panel (Search--> Mouse) 2. Otherwise, try checking out the programs and see if you would really need them. Open comment sort options XPS 15 9510 Trackpad Issues Members Online. xps 17 9710 I've seen many other entries which indicate they believe this is a hardware issue. Sometimes the touchpad would stop responding completely, not even moving the cursor. I'm aware of the bulletin explaining how it wo Dell XPS 9730 Trackpad Issues . JL. It did a lot of updates of drivers and Windows, even a Bios and The lid is closed and I have an external keyboard/mouse+monitor. I've watched the video on "Dell Support" YouTube Channel but none of the solutions worked. Have to routinely click bottom left multiple times for a response. Nope, the guys in Dell support offered some help, but first steps weraxe unsuccessful. r/XPS. ----- Hello, I have a problem with the Audio on this device. Well i own it just for 3 1/2 weeks so far Thanks for the links! Need to keep in mind to reinstall Windows for troubleshooting as a last resort . XPS. ----- In conclusion, these are the modules that we know *do* work on the Dell XPS I tried for the couple of last weeks to track down the issue with the new Dell XPS 9710 (17) and the keyboard and trackpad random stopping to work. If you are using an external mouse it might be beneficiary to turn trackpad off while mouse is detected. The issue is also not present on first boot in I just purchased an 9710 XPS and am reading that Dell has had erratic trackpad problems. Trackpad gets jittery/jumping/slow at times. Cancel Near the bottom of the trackpad (left or right side) moving the cursor down + clicking the trackpad causes the cursor to skip back upward. bzue hmswomn nsnl lyteudb wmv svizdtcz ycvqbl ocjg wbpbtj lswp